It is the responsibility of the Property Manager to handle the daily operations of the community. However, it should be noted that condominium living is very different from apartment living and as such homeowners must keep the following items in mind:

 

 

 

• The management company reports to and acts at the sole Direction of the Board of Directors. While your management company will strive to respond to each request made by homeowners, approval must be obtained from the Board of Directors. Please keep this in mind when requesting items such as replacing common area furnishings, landscaping upgrades, exterior/interior painting, elevator upgrades etc. (Note: It is suggested these types of request be put in writing and forwarded to the Property Manager to be addressed with the Board.)

 

• Upon Board approval, the management company is responsible for initiating all common area maintenance and repairs.

 

• The management company is responsible for handling the financial affairs of the Association. This includes ensuring that all payables are handled in a timely manner, researching invoices to ensure their accuracy, collecting all monthly association dues, aggressively collecting past due association dues, preparing monthly financial statements, preparing and submitting to the Board an annual operating budget and maintaining records for future reference.

 

• The management company is responsible for keeping the Board of Directors informed of all issues which arise and acting in a manner as directed by the Board.

 

• The management company is responsible for enforcing compliance with the community bylaws, notifying the Board of violations and taking action as deemed appropriate by the Board. This may include violation notices to homeowners as well as assessment of fines.

 

• The management company is responsible for obtaining bids for capital repairs and submitting them to the Board for approval.

 

• The management company is responsible for preparing and delivering all homeowner notifications.

 

• It is the responsibility of the management company to respond to all life/safety and property damage emergencies. However, homeowners must call 911 first.

 

• It is the responsibility of the management company to notify the Board President in the event a situation arises which requires management to gain entrance to a particular unit and the homeowner is unavailable. Upon the approval of the Board President, management may enter a unit to address what they deem to be an emergency situation. This would include but not be limited to: water or gas leaks, fire or suspected death of a homeowner.